Processing Time

Orders are typically processed and shipped within 2–5 business days.

Because each order is handled personally, processing times may occasionally vary — especially during new releases, restocks, or busy seasons. Thank you for your patience and support.

Shipping Rates

We keep shipping simple and accessible:

• $2 flat rate shipping on all flat orders

• Free shipping on orders over $15

All orders are shipped via USPS.

Packaging + Delivery

Smaller orders (1–3 stickers) are typically shipped in a stamped envelope. These shipments may not include tracking.

Larger orders are shipped in rigid mailers or boxes and may include tracking depending on size and weight.

Estimated delivery times:

• 3–7 business days within the United States

Please note that delivery times are estimates and may vary due to postal delays.

Return + Refund Policy

I want you to feel good about your order — truly. Every piece is created and packaged with care, and your support means so much to me 🤍

All Sales Are Final

Due to the nature of these items, all sales are considered final and I do not accept returns or exchanges.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please reach out within 7 days of delivery.

Include:

• Your order number

• A photo of the item(s)

• A brief description of the issue

I’ll make it right — whether that means a replacement or a refund.

Lost or Delayed Mail

Once your order has been shipped, it is in the hands of the postal service.

If your order seems delayed, please allow a few extra days before reaching out — sometimes mail takes the scenic route.

If your order does not arrive after a reasonable timeframe, feel free to contact me and I will do my best to help.

Incorrect Addresses

Please double-check your shipping address at checkout.

Orders returned due to an incorrect or incomplete address may require additional shipping costs to be resent.

Questions

If you have any questions about your order, feel free to reach out at:

hello@kellydawnnoel.com

I’m always happy to help 🤍

Thank you for being here and supporting my art — it truly means everything.

With love,
Kelly